All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB / RBI Handovers - New Zealand

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

Operational

External Services

AWS EC2

AWS S3

Cloudflare

GitHub

New Relic

Salesforce

Slack

Zendesk

Scheduled Maintenance

Chorus Planned Maintenance: NationwidePlanned Maintenance

Schedule

February 10, 2020 23:00 - February 11, 2020 06:00 NZDT
February 10, 2020 10:00 - February 10, 2020 17:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Chorus Wellington EUBA/HSNS, Chorus Christchurch EUBA/HSNS

Description

Nationwide copper broadband services hosted off the Chorus network infrastructure will experience a loss of services for up to 15 minutes within the permitted event window.
Unison Fibre planned outage notificationPlanned Maintenance

Schedule

July 14, 2020 00:00 - 04:00 NZST
July 13, 2020 12:00 - 16:00 UTC

Components

xDSL / UFB / RBI Handovers - New Zealand

Locations

Unison Napier NGA

Description

Work being carried out: ONT firmware upgrade. Impact: Service outage of up to 5 minutes during the outage window.

0

Active Incidents

2

Upcoming Maintenances

14

Incidents Last 365 Days

History (Last 7 days)

Emergency Planned Work: Wellington and Dunedin ServicesPlanned Maintenance

Description

Subject: Emergency Planned Work: Wellington and Dunedin Services <h3>Work being carried out: </h3> We have identified a hardware issue on our Wellington BNG which has been causing periods of packet loss and slow speeds during peak times. We will be swapping out the affected hardware during a maintenance window (2am-5am) tomorrow morning. This will affect all UFB services in the Wellington region and Dunedin. <h3>Impact: </h3> We expect the outage to be no longer than 20 minutes during the maintenance window. Please take note, there may be multiple disruptions to service during the outage window. <h3>Outage Window: </h3> Date: 02/07/2020 Time: 0200H-0500H Duration: Up to 20 minutes


Components

xDSL / UFB / RBI Handovers - New Zealand


Locations

Chorus Dunedin NGA, Chorus Wellington NGA, Chorus Wellington EUBA/HSNS, Citylink Wellington


Schedule

July 2, 2020 02:00 - July 2, 2020 05:00 NZST
July 1, 2020 14:00 - July 1, 2020 17:00 UTC


July 2, 2020 05:00 NZST
July 1, 2020 17:00 UTC
[Update] Scheduled maintenance is complete.

July 2, 2020 02:00 NZST
July 1, 2020 14:00 UTC
[Update] Scheduled maintenance is starting.
Vumeda portalService Disruption

Incident Status

Service Disruption


Components

Web Services


Locations

Vumeda Wholesale Portal



July 1, 2020 14:49 NZST
July 1, 2020 02:49 UTC
[Resolved] Vumeda is now operational. Impact: 14:21 - 14:44 We have gone through aspects of the portal and are functioning correctly. If you have any issues using Vumeda, please contact the Devoli support team, and we will be in touch shortly.

July 1, 2020 14:29 NZST
July 1, 2020 02:29 UTC
[Investigating] We have identified Vumeda portal currently reporting an internal server error. We are investigating.
Wanganui, New Zealand - core device downService Disruption

Incident Status

Service Disruption


Components

xDSL / UFB / RBI Handovers - New Zealand


Locations

UFF Wanganui NGA, UFF Wanganui NGA DHCP



July 1, 2020 08:17 NZST
June 30, 2020 20:17 UTC
[Resolved] Services have recovered

July 1, 2020 08:06 NZST
June 30, 2020 20:06 UTC
[Investigating] Wanganui has been identified as device down, investigating.