Planned Maintenance In Progress

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Description

<h3>Maintenance Window:</h3> 2024 June 12th - June 27th NZT All work to be completed within the hours of 01:00 to 05:00 on the dates noted above. <h3>What work is being carried out, and Why:</h3> As part of maintaining our data network we are software updates on our Juniper Core Devices. Juniper Routers listed in the sheet linked below along with the planned times. https://devolihq-my.sharepoint.com/:x:/g/personal/reilly_devoli_com/EeSdpj-R8uxAliPJ3ooOCFYBvtJkSnHLU6x6Cpn8aKazbg?e=32ogCY <h3>Customer impact and Mitigation:</h3> We expect a loss of service of up to 30 minutes on the services indicated during the outage window. If services do not self restore you may need to reboot the CPE. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Components

Colocation & Datacenter

Locations

Datacenter Services

Schedule

June 12, 2024 01:00 - June 27, 2024 05:00 NZST
June 11, 2024 13:00 - June 26, 2024 17:00 UTC



June 12, 2024 01:00 NZST
June 11, 2024 13:00 UTC
[Update] Scheduled maintenance is starting.

Locations

UFB - New Zealand

Operational

DSL - New Zealand

Operational

NBN - Australia

Operational

Wireless/Mobile - New Zealand

Operational

DNS

Operational

Voice

Operational

Core Links & Services

Operational

Colocation & Datacenter

Planned Maintenance

Web Services

Operational

Scheduled Maintenance

Schedule

June 20, 2024 01:00 - 07:00 NZST
June 19, 2024 13:00 - 19:00 UTC

Components

UFB - New Zealand

Locations

UFF Wanganui UFB

Description

<h3>Maintenance Window:</h3> 2024 June 20th 01:00 - June 20th 07:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements. UFF/TFF Wanganui Handovers <h3>Customer impact and Mitigation:</h3> We expect a loss of service of up to 120 minutes on the services indicated during the outage window. If services do not self restore you may need to reboot the CPE. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Schedule

June 20, 2024 23:00 - June 21, 2024 01:00 NZST
June 20, 2024 11:00 - June 20, 2024 13:00 UTC

Components

UFB - New Zealand

Locations

Northpower Whangarei UFB

Description

<h3>Maintenance Window:</h3> 2024 June 20th 23:00 - June 21st 01:00 NZT <h3>What work is being carried out, and Why:</h3> Northpower Fibre is planning an outage on Handover 2019 as part of Handover link diverse path rearrangement due to cable re-route <h3>Customer impact and Mitigation:</h3> We expect a loss of service of up to 30 minutes on the services indicated during the outage window. If services do not self restore you may need to reboot the CPE. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

0

Active Incidents

2

Upcoming Maintenances

18

Incidents Last 365 Days

History (Last 7 days)

Incident Status

Partial Service Disruption


Components

UFB - New Zealand


Locations

Chorus Dunedin UFB




June 9, 2024 16:53 NZST
June 9, 2024 04:53 UTC
[Resolved] Chorus has confirmed services has been restored. We can confirm traffic has returned to normal levels.

June 9, 2024 15:51 NZST
June 9, 2024 03:51 UTC
[Investigating] We are currently investigating an issue impacting services via Chorus on one of our handovers in Dunedin IDA120735814. No other impact is expected.