All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

xDSL / UFB / RBI Handovers - New Zealand

Operational

NBN Handovers - Australia

Operational

DNS

Operational

Devoli Ethernet

Operational

Voice

Operational

IP Transit - International

Operational

IP Transit - Domestic

Operational

IntelliPath Services

Operational

Web Services

Operational

External Services

0

Active Incidents

0

Upcoming Maintenances

15

Incidents Last 365 Days

History (Last 7 days)

Dunedin handover affectedService Disruption

Incident Status

Service Disruption


Components

xDSL / UFB / RBI Handovers - New Zealand


Locations

Chorus Dunedin NGA




December 8, 2019 10:11 NZDT
December 7, 2019 21:11 UTC
[Resolved] Severe weather knocked out a primary network link with a major fibre cut between Ashburton and Timaru. This affected users south of the fibre cut, notably Dunedin. This has now been restored. We are currently operating as normal with capacity and quality metrics well within normal operating levels. We are now closing the incident, but continue to monitor other potential weather impacts to the network.

December 8, 2019 08:49 NZDT
December 7, 2019 19:49 UTC
[Monitoring] At 7:40 AM NZST, our Dunedin backup core link has restored again. This incident will remain open till such time that the primary Dunedin core link has restored.

December 7, 2019 23:47 NZDT
December 7, 2019 10:47 UTC
[Identified] Due to the major weather event in the south island, Chorus, Spark, Vocus & 2degrees have lost all connectivity to Dunedin, majority of providers are affected by this widespread outage; we are waiting for one of these links to be restored before service will resume. Unfortunately due to road closures & bad weather, we are not sure how long this will take so updates will be sent once we have more details

December 7, 2019 23:18 NZDT
December 7, 2019 10:18 UTC
[Identified] Backup link has gone down. Engineers have been alerted and are currently investigating.

December 7, 2019 19:48 NZDT
December 7, 2019 06:48 UTC
[Monitoring] Our Dunedin backup core link has restored at 6:51 PM NZST. This incident will remain open until we have confirm restoration on our primary Dunedin core link.

December 7, 2019 18:20 NZDT
December 7, 2019 05:20 UTC
[Identified] A possible fiber cut between Ashburton and Dunedin, updates to follow once received from fiber providers

December 7, 2019 18:01 NZDT
December 7, 2019 05:01 UTC
[Investigating] Due to a major weather event in the south island (please see the news), we seem to have lost our primary and secondary fibers into dunedin, we are waiting for updates from the fiber providers who will dispatch techs for this event

December 7, 2019 17:38 NZDT
December 7, 2019 04:38 UTC
[Investigating] We are currently investigating Dunedin Chorus handover with Devoli core engineers. Updates to follow.