All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

Locations

UFB - New Zealand

Operational

DSL - New Zealand

Operational

NBN - Australia

Operational

Wireless/Mobile - New Zealand

Operational

DNS

Operational

Voice

Operational

Core Links & Services

Operational

Colocation & Datacenter

Operational

Web Services

Operational

0

Active Incidents

0

Upcoming Maintenances

11

Incidents Last 365 Days

History (Last 7 days)

Unplanned Event: Enable NelsonService Disruption

Incident Status

Service Disruption


Components

UFB - New Zealand


Locations

Enable Nelson UFB


Postmortem

https://devolihq-my.sharepoint.com/:b:/g/personal/reilly_devoli_com/IQB51c4kNvn6SY2qjxFNmCyAAdj6_-XGcBHpK-SvExMLGvo?e=A5fIjj


August 11, 2026 17:02 NZST
August 11, 2026 05:02 UTC
RESOLVED

PIR Attached - https://devolihq-my.sharepoint.com/:b:/g/personal/reilly_devoli_com/IQB51c4kNvn6SY2qjxFNmCyAAdj6_-XGcBHpK-SvExMLGvo?e=A5fIjj

August 8, 2026 16:57 NZST
August 8, 2026 04:57 UTC
RESOLVED

Damaged fibre has been repaired, services have now been restored.

August 8, 2026 11:30 NZST
August 7, 2026 23:30 UTC
IDENTIFIED

Technicians have identified fault to be damaged cable within the STK Exchange, This has been raised with vendor.

August 8, 2026 06:10 NZST
August 7, 2026 18:10 UTC
INVESTIGATING

Enable have dispatched a tech to investigate.

August 8, 2026 05:40 NZST
August 7, 2026 17:40 UTC
INVESTIGATING

We are currently investigating an issue impacting services via Enable in Nelson.
Unplanned Event: Chorus Planned Works - Auckland RegionService Disruption

Incident Status

Service Disruption


Components

UFB - New Zealand


Locations

Chorus Auckland UFB


Postmortem

https://vumeda.devoli.com/ui/admin/network/events/Chorus/INC000044415999/


August 11, 2026 16:07 NZST
August 11, 2026 04:07 UTC
RESOLVED

Event info available via Network Events Service due to being Chorus Event. https://vumeda.devoli.com/ui/admin/network/events/Chorus/INC000044415999/

August 11, 2026 12:50 NZST
August 11, 2026 00:50 UTC
RESOLVED

Chorus have advised that the event is now resolved and all impacted services have been restored

August 11, 2026 11:20 NZST
August 10, 2026 23:20 UTC
MONITORING

Update from Chorus Impacted services are restoring

August 11, 2026 10:12 NZST
August 10, 2026 22:12 UTC
IDENTIFIED

Update from Chorus Incident priority: P1 - We are currently experiencing a configuration issue, working on resolving

August 11, 2026 09:48 NZST
August 10, 2026 21:48 UTC
IDENTIFIED

Chorus are currently working to resolve the issue, We are seeing intermittent impact for some services.

August 11, 2026 09:14 NZST
August 10, 2026 21:14 UTC
INVESTIGATING

UPDATED Chorus have advised UFB issues are in North Shore and Mt Eden areas. Chorus are currently investigating.

August 11, 2026 08:54 NZST
August 10, 2026 20:54 UTC
INVESTIGATING

Services were impacted due to unplanned outage caused under planned activity CRQ000614040960. Advanced technical teams have been engaged for further investigation. Next update on status change. Unplanned event is under INC000044415999
Planned Maintenance Event | Wellington Handover Migration | D850293 Planned Maintenance

Description

What work is being carried out, and Why: As part of the continuous maintenance of our network, we will be carrying out routine work on the following components: Chorus Wellington Handover - IDA120735809 Chorus Wellington Handover - IDA120738761 This work will be as follows: This work will be a migration of handovers to our new BNGs. Customer impact and Mitigation: We expect some services will be impacted for up to 60min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary. How to reach Devoli for further questions: If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).


Components

UFB - New Zealand


Locations

Chorus Wellington UFB


Schedule

August 11, 2026 01:00 - August 11, 2026 06:00 NZST
August 10, 2026 13:00 - August 10, 2026 18:00 UTC


August 11, 2026 06:00 NZST
August 10, 2026 18:00 UTC
UPDATE

Scheduled maintenance is complete.

August 11, 2026 01:00 NZST
August 10, 2026 13:00 UTC
UPDATE

Scheduled maintenance is starting.