Description

<h3>What work is being carried out, and Why:</h3> To meet ongoing operational needs and stay up-to-date with performance and security requirements, Devoli is performing an upgrade of the database engine powering our core services. <h3>Customer impact and Mitigation:</h3> We expect a loss of service to the below during the maintenance window: -Vumeda access and provisioning activity across all platforms. -Devoli Platform APIs (including provisioning, pre-qualification, data usage, etc) -Granulier/Intellipath Portal. -Fax2Email. -All call rating and overage notifications. -End-user billing. -Radius. While this maintenance will not affect any existing internet subscribers, new or dropped connections will fail to (re)connect during the maintenance window. Note: Any end-user billing files will be sent prior to the maintenance start time. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support at http://support.devoli.com/hc/en-us/requests/new

Components

Web Services, External Services

Locations

Granulier/Intellipath Portal, Vumeda Wholesale Portal, Chorus API

Schedule

November 30, 2022 01:00 - November 30, 2022 04:00 NZDT
November 29, 2022 12:00 - November 29, 2022 15:00 UTC