All Systems Operational

Updated a few seconds ago

**AS45177 (Devoli) Core Network Status** Devoli support: 0800 DEVOLI or 0800-338-654 For unplanned Chorus outages/notifications, please go to http://outages.chorus.co.nz/ Chorus unplanned outages recently resolved please go to http://outages.chorus.co.nz/ and click on "Recently Resolved". For UFF planned and unplanned outages, please review: https://ultrafastfibre.statuspage.io/

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Upcoming Maintenances

11

Incidents Last 365 Days

History (Last 7 days)

Unplanned Event: Auckland UFB | D871826Operational

Incident Status

Operational


Components

UFB - New Zealand


Locations

Chorus Auckland UFB



October 4, 2026 11:45 NZDT
October 3, 2026 22:45 UTC
RESOLVED

Subscriber counts and traffic levels are now starting to return to normal, this incident will now be moved to resolved. Any remaining services offline should now resume normal troubleshooting.

October 4, 2026 11:22 NZDT
October 3, 2026 22:22 UTC
MONITORING

Services are now restoring.

October 4, 2026 10:57 NZDT
October 3, 2026 21:57 UTC
IDENTIFIED

Chorus technician is on site at Ponsonby exchange and investigating. Next update on status change.

October 4, 2026 09:28 NZDT
October 3, 2026 20:28 UTC
IDENTIFIED

Chorus have dispatched techs to investigate, eta 10.40am.

October 4, 2026 07:54 NZDT
October 3, 2026 18:54 UTC
IDENTIFIED

This has been identified as relating to unplanned Chorus Event INC000045086405

October 4, 2026 07:47 NZDT
October 3, 2026 18:47 UTC
INVESTIGATING

We are currently investigating an issue impacting services via Chorus in Auckland. Impacting Chorus Handovers: IDA120737795 & IDA120737542
Unplanned Event: TFF (Ex-Unison) Services | D871740Service Disruption

Incident Status

Service Disruption


Components

UFB - New Zealand


Locations

Unison Napier UFB



October 3, 2026 20:17 NZDT
October 3, 2026 07:17 UTC
RESOLVED

Vendor has confirmed the impacted links have been migrated to another device, Links are now up. We are now seeing subscriber counts and traffic volumes return to normal.

October 3, 2026 17:37 NZDT
October 3, 2026 04:37 UTC
INVESTIGATING

Vendor has dispatched tech to site and is awaiting arrival, no ETA at this time.

October 3, 2026 15:36 NZDT
October 3, 2026 02:36 UTC
INVESTIGATING

TFF have ruled out fault at their side, Investigation is ongoing with backhaul vendor.

October 3, 2026 14:16 NZDT
October 3, 2026 01:16 UTC
INVESTIGATING

Vendor has advised tech on site investigating, no ETA at this time.

October 3, 2026 12:31 NZDT
October 2, 2026 23:31 UTC
INVESTIGATING

This has been raised with the vendor for investigation.

October 3, 2026 11:59 NZDT
October 2, 2026 22:59 UTC
INVESTIGATING

Note: This is isolated to services in/via TFF (Ex-Unison) in the Hawkes Bay area.

October 3, 2026 11:55 NZDT
October 2, 2026 22:55 UTC
INVESTIGATING

We are currently investigating an issue impacting TFF (Ex-Unison) services.