Description

<h3>Maintenance Window:</h3> 2021 Feburary 24th 00:00 - Feburary 24th 06:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our voice infrastructure, Devoli voice server requires a new software installed, which is recommended by our voice software vendor. <h3>Customer impact and Mitigation:</h3> Voice SIP registrations will be transferred to a redundant path, then switched back to the primary path, to avoid any impact to voice services. We foresee zero impact to voice services. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Components

Voice

Locations

Auckland

Schedule

February 25, 2021 00:00 - February 25, 2021 06:00 NZDT
February 24, 2021 11:00 - February 24, 2021 17:00 UTC

Description

<h3>Maintenance Window:</h3> 2021 Febuary 25th 02:00 - Febuary 25th 03:00 NZT <h3>What work is being carried out, and Why:</h3> As part of maintaining our data and voice infrastructure, Devoli is migrating services in SY4 to new network equipment. This will ensure meeting the future requirements and reliability for our customers. <h3>Customer impact and Mitigation:</h3> SY4 cross-connects & some voice SIP registrations using au.voice.devoli.com or voice.vibecom.com.au will be impacted during the outage window. Engineers will actively be working throughout the maintenance period, and have multiple backout plans have been put in place. <h3>How to reach Devoli for further questions:</h3> If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/new

Components

NBN Handovers - Australia, Voice, IntelliPath Services

Locations

AAPT Sydney, Sydney

Schedule

February 25, 2021 02:00 - February 25, 2021 03:00 NZDT
February 24, 2021 13:00 - February 24, 2021 14:00 UTC